Privacy Policy
1. Information We Collect
We may collect the following types of personal data when you interact with our website or services:
- Personal Identification Information: Name, phone number, email address, billing/shipping address, and company name.
- Payment Information: UPI IDs, bank details, and transaction data (handled securely via third-party gateways).
- Device & Usage Data: IP address, browser type, device ID, operating system, pages visited, date/time of visit.
- Location Data: We may access location info for service improvement and local dealer support if permitted.
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2. How We Use Your Information
We use the information we collect for:
- Processing orders and managing customer relationships.
- Providing service and support, including machine onboarding and ticket resolution.
- Sending updates, promotional content, and service notifications.
- Improving our website functionality and customer experience.
- Complying with legal obligations.
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3. Sharing Your Information
We do not sell your data. We only share your data:
- With trusted vendors and partners who assist us in operations (e.g., logistics, tech, payment).
- With regulatory bodies, if legally required.
- With internal teams (Sales, Service, Accounts) for coordination and support.
All such third parties are bound by strict confidentiality agreements.
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4. Data Security
We implement appropriate security measures to protect your data, including:
- Secure servers and firewalls
- Encryption protocols
- Limited employee access to sensitive information
However, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to:
- Access, correct, or delete your data.
- Opt out of marketing communications.
- Request data portability or raise complaints.
To exercise these rights, contact us at:
📧 contact@waterpay.in
📞 +91 9115156161
6. Cookies
Our website may use cookies to enhance the user experience. You can choose to disable cookies through your browser settings, though it may affect certain functionalities of our site.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.
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8. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal data from children.
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9. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised date.
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## 10. Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact:
Rowaale Water Technologies
Email:contact@waterpay.in
Phone:+91 9115156161